In 2012, Neeraj Tiwari, recent out of his educational years, discovered himself navigating the difficult panorama of job interviews.
Regardless of his {qualifications}, he repeatedly encountered the all-too-common diplomatic rejection from HR departments: “We are going to name you.”
Reasonably than losing extra time in countless interviews, he resolved to carve out his personal path.
The choice led to the founding of HiTech Human Capital (India) Ltd (HHCiL). What started as a response to non-public frustration quickly grew to become a mission to create alternatives not only for himself however for a lot of others.
HHCiL’s journey from a modest proprietorship to a public restricted firm wasn’t as simple as it would seem. Beginning with simply 10 workers members and an preliminary capital of Rs 50,000, Neeraj confronted quite a few challenges within the early years. Convincing purchasers to belief a brand new firm within the aggressive safety and facility administration sector was no simple feat.
Nevertheless, Neeraj and his group embraced these challenges, turning every impediment into a chance for development. Their relentless give attention to delivering high quality providers progressively earned them a status, and phrase of mouth grew to become their strongest advertising and marketing instrument.
By 2015, this dedication had paid off, permitting HHCiL to transition into a non-public restricted firm. The corporate didn’t cease there; it continued to diversify its service choices in 2018, increasing into payroll administration, facility administration, and extra.
The corporate’s resilience was significantly evident throughout the post-COVID period when it adopted a market penetration technique that expanded its operations to 12 states with over 4,000 personnel.
In 2023, HHCiL achieved one other main milestone by changing into a public restricted firm.
HHCiL choices
HHCiL affords a variety of providers, together with Safety Options, Facility Administration, Payroll Administration, Hearth & Security Coaching, Digital Options, Company Danger Administration, and Background Verification.
Every of those providers is designed to fulfill the distinctive wants of its purchasers whereas adhering to the very best requirements of high quality and effectivity.
HHCiL’s safety providers are significantly sturdy, offering extremely educated personnel, together with safety officers, supervisors, and guards, a lot of whom come from defence and paramilitary backgrounds.
These personnel aren’t solely versed in safety routines and procedures but in addition in first support, labour intelligence, and confidential inquiries. These safety options are tailor-made to make sure that purchasers obtain the very best degree of safety, with personnel who’re disciplined, well-trained, and deeply educated about safety protocols.
Adhering to Personal Safety Companies Regulation Act (PSARA) pointers, the corporate ensures all guards are completely educated to deal with potential threats. Ongoing on-the-job coaching (OJT) additional equips them to reply successfully in real-world eventualities.
Within the space of facility administration, HHCiL revolutionises workspaces by means of complete options that embrace cleansing, pantry upkeep, housekeeping, and pest management.
These providers are designed to streamline operations for private and non-private organisations, providing cost-effective and environment friendly options. HHCiL’s nationwide presence ensures that companies throughout India can profit from their experience, whether or not they’re in company homes, authorities organisations, or giant workplace complexes.
Managing payroll generally is a complicated and time-consuming activity, particularly in at the moment’s globalised world. HHCiL’s payroll administration providers simplify this course of by guaranteeing correct and well timed cost of workers and taxes.
The corporate’s method consists of managing attendance, advantages, deductions, and tax compliance, all tailor-made to fulfill the precise wants of companies working throughout borders. This not solely helps scale back operational dangers but in addition maintains worker satisfaction by guaranteeing honest and well timed compensation.
HHCiL prioritises security, and its fireplace and security coaching packages are designed to equip people with the abilities wanted to deal with fire-related emergencies.
The corporate affords complete coaching, together with the set up of fireplace alarm methods, fireplace suppression methods, and the event of emergency evacuation plans. HHCiL’s fireplace threat assessments and 24/7 emergency response providers additional improve the security and safety of their purchasers.
In at the moment’s digital age, digital safety is extra essential than ever. HHCiL affords superior digital safety options, together with entry management, video surveillance, and intrusion detection methods.
These applied sciences are designed to guard companies from potential threats, guaranteeing that their operations run easily and securely.
Navigating the complexities of threat in at the moment’s enterprise surroundings requires a strategic method. HHCiL’s company threat administration providers present corporations with the instruments wanted to handle monetary and operational dangers successfully.
The corporate’s method consists of figuring out, assessing, and managing dangers, with a give attention to minimising prices and maximising worth. This experience in threat administration helps companies keep resilient within the face of uncertainty.
Belief and integrity are essential in any enterprise relationship, and HHCiL’s background verification providers be sure that organisations could make knowledgeable choices when hiring or partnering with people.
The corporate conducts thorough checks on employment historical past, schooling credentials, legal data, references, and identities, offering purchasers with dependable and complete screening options.
HHCiL’s monetary efficiency
HHCiL has constantly delivered sturdy monetary outcomes, boasting a mean income development of 38% and a revenue after tax (PAT) of 20% 12 months after 12 months.
Not like different corporations on this sector, the corporate achieved this development with out closely counting on aggressive advertising and marketing or enterprise growth efforts.
The corporate’s technique of diversifying its consumer base throughout totally different sectors ensures that it stays adaptable and resilient.
With a consumer base of over 250+ organisations, HHCiL emphasises well timed and correct statutory compliance and steady monitoring by means of month-to-month suggestions, guaranteeing that purchasers obtain the very best service.
“There may be vital scope and enterprise alternative in India for the personal safety guarding and facility administration sectors, as these are important providers required in all places. These industries present jobs to over 10 million folks throughout the nation, contributing roughly 23% to the nation’s GDP. Nevertheless, we’ve noticed practices of price-cutting and unfair competitors which have the potential to hinder the expansion and sustainability of the sector,” mentioned Neeraj Tiwari, Founder and CEO of HCCiL.
Trying forward, HHCiL is focusing on an IPO by FY 2027-28, with a income objective of Rs 1,000 crore by March 2027.